Legal notice

Store Contact Policy

Effective Date: 5/11/2026

This policy governs all communications with T.J. Jewelry and Gifts ("us," "we," or "our") via email, postal mail, telephone, or any other means. By contacting us, you agree to abide by this policy.

Authorized Communications

We welcome legitimate contact only from the following parties for legitimate business purposes:

  • Current customers (regarding orders, support, returns, or account issues)
  • Potential customers (regarding product inquiries, pricing, or purchasing)
  • Business associates and verified vendors/suppliers with existing or potential commercial relationships
  • Legal advisors, representatives, and attorneys acting on behalf of themselves or a client with a genuine legal matter involving our business
  • Shopify Collective partners and authorized platform partners for operational or partnership-related matters

These authorized parties may contact us via:

  • Email
  • Postal mail
  • Telephone

Prohibited Communications and Spam

All other unsolicited contacts are strictly prohibited. This includes, but is not limited to:

  • Unsolicited offers to "fix" our website, improve SEO, or provide web design/development services
  • Unsolicited sales pitches for marketing, advertising, lead generation, or "increase sales" services
  • Spam, bulk emails, automated calls, or robocalls
  • Phishing attempts, scams, or fraudulent communications
  • Cold calls or emails from individuals or companies not falling into the authorized categories above
  • Any commercial solicitation not based on a prior business relationship or express invitation

We consider such communications to be spam and a violation of this policy.

Enforcement and Bans

  • Any person or entity engaging in prohibited communications will be permanently banned from contacting us through any channel.
  • We will block email addresses, phone numbers, and IP addresses as appropriate.
  • Repeated violations may result in further action, including reporting to authorities.

Telephone Communications and Do Not Call Compliance

We maintain our phone numbers on the National Do Not Call Registry for non-authorized parties. Any banned individual or company that attempts to call us regarding prohibited topics (e.g., website fixes, sales improvement offers, or other unsolicited commercial solicitations) will be in violation of our policy and applicable federal and state telemarketing laws, including the Telephone Consumer Protection Act (TCPA) and National Do Not Call rules. We will pursue all available legal remedies, including complaints to the FTC, FCC, and state attorneys general.

How to Contact Us Legitimately

Authorized parties should use the official contact information listed on our website. Please include your name, business name (if applicable), order number (if customer), and clear purpose of contact.

Changes to This Policy

We reserve the right to update this policy at any time. Continued contact after changes constitutes acceptance of the revised policy.

Questions? Legitimate customers may contact us using our standard support channels. All other inquiries regarding this policy will be considered unauthorized if they come from non-authorized parties.